Privacy Policy
Data Collection
LUXi collects:
- Personal Data – Name, phone number, email.
- Ride Data – Pickup/drop-off details, trip history.
- Payment Data – Processed securely through third-party providers.
Background Location Tracking
Our Driver App collects location data in the background to enable real-time ride-hailing functionality, even when the app is not actively in use. This is essential for:
- Continuously updating the driver’s live location on the server
- Matching drivers with nearby ride requests
- Ensuring accurate route tracking and trip history
What We Collect
We collect precise location data (via GPS, network signals, etc.) while the app is running in the background and foreground.
Why We Need It:
The app relies on continuous location tracking to provide efficient and safe service to both drivers and riders. Without background location access, features like auto-matching with riders and live route tracking may not function correctly.
Your Control:
You can control location permissions through your device settings. However, disabling background location access may affect core functionalities of the app and impact your ability to receive ride requests or update your real-time location.
Data Usage & Security:
Your location data is transmitted securely to our servers and used strictly for operational purposes. We do not share your background location with third parties for marketing or unrelated purposes.
How We Use Your Data
- To provide and enhance ride-hailing services.
- To ensure security and fraud prevention.
- To offer promotions and service updates.
Data Sharing & Security
- LUXi does not sell user data.
- All transactions are secured via encrypted payment gateways.
- Accounts are protected using multi-factor authentication (MFA).
User Responsibilities
- LUXi does not sell user data.
- All transactions are secured via encrypted payment gateways.
- Accounts are protected using multi-factor authentication (MFA).
- Cookies are used to enhance user experience.
- Users can opt out of tracking via device settings.
Data Retention Policy
- User data is retained only as long as necessary.
- Data deletion requests can be made via LUXi Support.
Policy Updates
LUXi reserves the right to update this Privacy Policy periodically.
Contact Information
For inquiries or concerns, contact
Email: support@luxi.com.ng
Phone : +234 703 914 4940
Last Updated: 29/1/2025
LUXi is a premium e-hailing service under Capital
Luxury Group, connecting elite passengers with
top-tier luxury vehicles. More than a ride, it’s a
lifestyle.
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COMPANY
VISIT
- 19A Olusegun Obasanjo Way, Flat 4C, Central Business District, Abuja Federal Capital Territory
- 090-LUXiride, 08028232323
- support@luxi.com.ng
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